Shipping Policy

Production Time

It would normally take 1-3 business days for your products to manufacture and we will ship your order immediately after production.  However, some special products would take longer as some complex manufacturing technique and process could be involved.

 

Shipping & Delivery Time

We offer standard shipping to all orders to US. It normally would take 7 to 15 business days, not including the production time. The production time may differ in orders shipping to different states and areas. If you are seeking for a faster delivery option. Please send us your request to customerservice@ocpuzzles.com.

 

Payments

We use PAYPAL and Credit Card as payment method. If you have any questions or issues relate to your payment, please kindly contact our customer service team.

 

Please note

Other unforeseen circumstances beyond the control of the weather or other thing, the logistics may be delayed. Any help please send us an email at customerservice@ocpuzzles.com and we will get back to you as soon as possible.